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Francisco Blanco
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Join date: Feb 9, 2019
Posts (11)
Nov 9, 2023 ∙ 2 min
Unlocking Success in Pharmaceutical Change Management: Nurturing Team Engagement
In the fast-paced landscape of pharmaceutical manufacturing, change management initiatives are pivotal for organizations aiming to evolve...
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Feb 9, 2019 ∙ 3 min
Customer Experience & Digital Transformation
This year I had the pleasure to attend a Think Tank seminar in Davos with a focus on Smart Cities and seeking to leverage new...
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Nov 11, 2018 ∙ 4 min
Customer Experience Cx: Being generous when service fails
How often have you been promised to receive a product by date X, or even within 24h, but it didn’t arrive on time? And how many times...
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